We are not able to refund gift cards or movie ticket passes. Once you have purchased a gift card or movie ticket pass, that sale is final.

You can return wrapped, unopened gift packages with a valid receipt within 30 days of purchase. Returns must be sent to the return address on the package at the buyer's expense. We do not provide return labels. If returning a local pick-up order, the package must be returned to the original pick-up location.

Movie memorabilia including cups, tins, collectible popcorn containers, and other merchandise cannot be returned or exchanged once they are shipped. Please be sure you want these items before you buy them, as all sales are final.

Discount codes cannot be applied after your order has been placed. We do not offer order cancellations due to not applying a discount code.

Megaplex Gift Cards in small quantities can be purchased at any Megaplex Theatre Location. Quantities of more than 20 cards or bulk orders that qualify for discounts must be purchased through the MEGAStore online, or by contacting the MEGAStore during regular business hours. Please visit Megaplex Gift Card to buy regular gift cards.

Digital E-Gift Cards are also available for immediate email delivery.  Please visit Megaplex E-Gift Card to purchase E-Gift Cards.

Megaplex Gift Cards are good at all Megaplex Theatres locations and can be used to purchase movie tickets, concessions and/or food items. Gift cards may be used online at megaplex.com, the mobile APP, or at any Megaplex Ticket Kiosk for the purchase of movie tickets.

You can use your Megaplex Gift Card to purchase movie tickets, concessions and food court items at any Megaplex Theatres location.
Visit megaplex.com for a list of Megaplex Theatres locations.

Yes. To purchase tickets online using your gift card, visit megaplex.com or the mobile APP.  Choose your tickets and seats as usual, once you get to checkout, you will see the option to +Add Giftcard. Select the +Add Giftcard button and proceed.

You can check the balance on your card by taking it to any Megaplex location or by visiting Gift Card Balance.

1. Enter your gift card and PIN number (found on the back of the card)
2. Click ‘Check Balance’.

Yes. You can use your gift card to purchase tickets at kiosks. 

No! Megaplex gift cards never expire. Older gift cards may have a message about service fees.  Megaplex has discontinued assessing service fees.

Megaplex is not responsible for lost or stolen cards.

No, Megaplex Gift Cards are non-returnable and not redeemable for cash.

Digital E-Gift Cards and regular gift cards work the same way.  Regular gift cards are a plastic card that is mailed to a recipient or purchased at a theatre box office.  E-Gift Cards are a digital representation that contain the card number and PIN.  The digital email can be printed for ease of use in theatre or kept in digital format on a personal device.

Digital E-Gift Cards are available at Megaplex E-Gift Card you may send your E-Gift Card immediately or schedule a specific delivery date.

No. Gift cards earn points when they are used online or in the theatres. 

The MEGAStore offers many exclusive gift packages for your gift-giving needs.

Orders may be placed online here. If you need help with an order, please email gifts@megaplextheatres.com.

 All theatre locations offer gift cards, mug packages, and voucher packages.  MegaTubs are also available at all theatre locations while supplies last.

Yes. Orders can be picked up at one of the MEGAStore locations.  Please choose ‘Pick up’ as your Delivery option (make sure you select the correct location where you would like to pick up) prior to putting in payment for your online order.  You will be notified via email when your order is available to pick up.  Please note the store hours of the location you selected.  MEGAStore orders cannot be picked up at the box office. Email us at gifts@megaplextheatres.com with questions regarding pick up.

Absolutely!  The MEGAStore can produce high quantity orders for corporate use.  Please email gifts@megaplextheatres.com to discuss possible discounts and delivery timing.

MegaMugs are good for refill at all Megaplex locations for the life of the mug at the posted refill price of the theatre. Refill prices are subject to change.

MegaTubs are good for a calendar year.  MegaTubs may be renewed for additional years with a current MegaTub Tag.

MegaTubs are available online here. MegaTubs are available at all theatre locations concessions stands starting in late Fall.  Sales continue while supplies last. 

Eligible items can be discounted by 5% for orders over $2000 and by 10% for orders over $5000. Contact the MEGAStore today to set your account up for the corporate discount.

Eligible items include plastic gift cards, MegaMugs and MegaTubs that meet the minimum spend. Products with a built-in discount are not eligible for additional discounts. Excluded are movie ticket passes, bulk popcorn vouchers and already discounted corporate packages.